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Don't Open Email Attachments from Unknown Sources

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Attachments are files sent with an email. Your email will show a paper clip icon if you have one.

Most of the time, these are safe when sent by friends and family. However, they can also contain viruses and other unwanted programs, such as spyware and adware, especially if sent by someone you don’t know.

Spyware and adware:

Spyware is a program that secretly monitors (spies on) what you’re doing on your computer. It can record your user name, passwords, bank account numbers, driver’s license, social security numbers, and read your email/IM. This allows the criminal to steal your identity.

Adware sells your personal information to companies or people who want you to buy their products.

How to avoid spyware/adware:

  • Don’t download free entertainment or security software. Free software, music, screensavers, file-sharing programs and even anti-virus programs often contain spyware. Only download software from sites you know. Even then, be cautious.
  • Set the security for your internet browser to “high.” This will help stop automatic downloads of bad software.
  • Don’t open or preview spam. Never click on the links inside these emails.
  • Close pop-ups immediately. Close pop-ups by clicking on the X in the upper right hand corner. Never click on the links inside.

Get rid of spyware/adware:

1. Download an anti-spyware or security protection program from a reliable company. Try these:

2. Set this program to scan your computer at least once a week.

3. Follow your anti-spyware (or general security program) directions carefully. If it tells you there are files or programs carrying spyware on your computer, delete these immediately.

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